FlexoHub, accepts responsibility for the complete satisfaction of its customers. We exercise this responsibility through adequate training of our employees, adherence to proven procedures, and total commitment to meeting and exceeding customer requirements, and to maintaining an organizational culture that fosters continuous improvement. It is the policy of our organization to conduct its business in as safe manner that will merit and earn total customer satisfaction. To this effect, we will implement and maintain a companywide quality management system which will ensure conformance to our customer’s requirements as well as our own internal quality and safety standards derived from the applicable statutory and regulatory company’s requirement.

It is our commitment to be customer focused and to continually improve upon our processes by involving our work force. In doing this, we will be guided by our commitments as set out in our Health, Safety, Environment and Quality charter. FlexoHub is committed to implementing, and maintaining a documented quality system.

This commitment includes;

Ensuring that customer, regulatory and legal requirements are understood and appropriately addressed; the quality policy is understood and implemented at all levels of the organization.

Quality objectives and plans are established as necessary and that the responsibilities of all functions affecting quality are clearly defined.

Management have made provisions for the necessary resources and personnel to maintain the system, including a management representative, who will ensure that the requirements of this manual are met. Management will review the system annually to determine its effectiveness.